Not as straightforward because it sounds: Methods to use JetBlue Journey Financial institution – Factors Man

Everytime you cancel JetBlue Flight, refund — if you’re eligible — is credited to your journey checking account. It’s primarily a holding account that holds the worth of Canceled flights for a 12 months. You should utilize these credit to e-book a brand new flight inside a 12 months.

On paper, it is fairly easy: funds accumulate, and when the time comes you possibly can redeem them for flights. In apply, nevertheless, the method is a little more difficult. TPG readers reached out to the Factors & Miles crew to debate their mishaps to find journey financial institution funds and utilizing them to e-book flights.

Since 2020, many vacationers have collected journey financial institution funds from canceled flights on account of this The coronavirus pandemic. Due to this, we wish to offer you a low worth on utilizing them so you already know what to anticipate when redeeming your funds.

Issues to find out about JetBlue Journey Financial institution


Earlier than utilizing JetBlue Journey Financial institution, let’s talk about a few of the nuances of this system. We’ll cowl how journey financial institution funds are allotted, their validity and different bits of “good to know” data.

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Journey financial institution funds are disbursed per passenger

One of many largest gripes with the JetBlue Journey Financial institution is how the funds are disbursed. After you Cancel the paid flightRefunds are issued to every passenger individually, even when they’re all on the identical report locator.

It causes an enormous headache Families who travel together. In 2020, TPG Nick Ewen canceled a JetBlue reservation that included flights for himself, his spouse, and his daughter. Whereas re-booking, the refund was given to every member of the family of their respective journey financial institution accounts regardless of being on the identical reservation.

You possibly can solely use one journey financial institution per reservation. So when it got here time to rebook, Nick needed to rebook every member of the family individually and mix all of the reservations right into a single report locator on the telephone.

Issues get much more complicated in the case of canceling flights on the United File Locator. As a result of Nick needed to cancel the rebooked flight the coronavirus Pandemic He could not do it on-line as a result of the JetBlue web site gave him an error saying the ticket did not match his journey financial institution steadiness. Once more, he needed to name to cancel flights.

This may be very inconvenient if you’re reserving a visit for a good friend or a co-worker. The passenger will get a journey financial institution credit score, making it difficult for the one who booked the ticket to get a refund.

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Funds are legitimate for 1 12 months from the date of concern

Usually, journey financial institution funds can be utilized inside one 12 months from the date of concern. So in the event you cancel the flight on 1st December, you should use the credit score until 1st December subsequent 12 months. Sadly, there isn’t a method to lengthen this credit score.

Associated: What to do if you can’t use your airline credit by the expiration date

You possibly can solely use journey financial institution funds for flights

Sadly, you possibly can solely use your journey financial institution funds for brand new flight fares and taxes. You can’t use it to redeem for an assigned seat, Priority boarding, Checked bags or different ancillary charges. It’s because these add-ons are refunded to your authentic fee methodology if you cancel a flight.

Nevertheless, you should use your Journey Financial institution credit score to e-book a flight for another person.

Accessing your journey financial institution funds

You possibly can view your JetBlue Journey Financial institution funds devoted to the airline Travel Bank website. It robotically hyperlinks to you TrueBlue account Once you cancel a ticket related together with your frequent flier quantity. JetBlue will e mail you directions on signing into your account.

In case you cancel a ticket for somebody who will not be a TrueBlue member, they are going to obtain an e mail with credentials to log into their Journey Financial institution. Keep in mind, even when all passengers are on the identical report locator, they are going to obtain their journey financial institution refund.

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As soon as signed in, you possibly can view your Journey Financial institution steadiness and when your funds have expired. You can even click on on the “Account Assertion” hyperlink to view an inventory of current Journey Financial institution transactions.

Viewing your JetBlue Travel Bank balance

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Reserving flights with journey financial institution funds

JetBlue plane on the runway

Upon getting entry to your JetBlue Journey Checking account, utilizing accessible funds is comparatively easy. Go to the JetBlue web site and sign up earlier than reserving a flight. Seek for a flight as you usually would and enter your passenger data.

On the fee display, choose the “Journey Financial institution” choice situated above credit card Entry space. In case you are not a TrueBlue member you may be prompted to sign up to your Journey Checking account.

As soon as signed in, you may have the choice to make use of as a lot or as little of your credit score as you need. Notice that you may solely use credit score to cowl the lease and associated taxes and costs (as mentioned). Seat choice payment and different add-ons will not be eligible. Click on the “Apply Journey Financial institution Credit score” button to use the funds to your buy.

Redeeming JetBlue Travel Bank funds for a flight

And that is all there may be to it: You have efficiently used your JetBlue Journey Financial institution funds. It is simple sufficient when you get the grasp of it, however bookmark this web page in case you want a refresher.

Associated: Why wait to change or cancel your flight if you want your money back


JetBlue’s Journey Financial institution program is a bit of difficult to make use of, however hopefully, this information will allow you to navigate it higher.

Notice that these funds are accessible below a separate login out of your JetBlue account. And that even when multiple passenger is below the identical report locator, every passenger is allotted a refund to their very own journey checking account.


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